Business Engineering/Growth & Market Expansion/Performance 6–18 months

Business Development& commercialstrategy.

Between the three-year strategic vision and crisis management, there remains the ground floor, the routine commercial activity of a specialist envelope company. The facade business development that works in our sector rests on the capacity to structure this activity without falling into one of two habitual drifts: a sales leadership taken hostage by daily dossiers, or a commercial function producing pipeline without ever converging on expected margins. The offer works performance at six to eighteen months, distinct from Growth (3 to 5-year vision) and Turnaround (crisis exit).

Facade Business Development, executive playbook session on commercial function structuring and complex tender pilotingEN.034
FIG. 01 BISExecutive playbook session, commercial function structuring and complex tender piloting.
Atelier Shili & Partners
6–18months
commercial performance horizon
05workstreams
commercial function covered
04profiles
mandators, mid-size to funds
05modes
diagnostic to structuring
01· Plate, positioning among sister offers

The positioning.

Three offerings in the Business Engineering pole cover the commercial dimension, not to be confused. The facade business development in the strict sense works performance at six to eighteen months, within the commercial organisation as it exists today.

3-5 year horizon6-18 month horizonCrisis / urgency
§ Offer 01

Growth & Go-To-Market

Strategic vision: where to go, how to position, on what three to five-year horizon. Structural transformation work on the commercial model.

→ Sustained acquisition
§ Offer 02 · Active

Business Development

Operational commercial work: how to win business today with the existing organisation, how to structure partnerships, how to pilot the in-place sales teams. Performance work at 6–18 months.

→ Performance 6–18 months
§ Offer 03

Restructuring & Turnaround

Crisis management: when commercial activity no longer sustains the plan and the company enters the financial risk zone. Response to structural stress.

→ Crisis response

§ 01The temporal separation

The separation line between Growth and Business Development is clear in time. Growth works on the three-to-five-year trajectory, ambition of moving upmarket, structuring of new markets, transformation of positioning. Business Development works on performance at six to eighteen months, within the commercial organisation as it exists today, with the team in place, the tools in place, the clients in place.

§ 02The combination corollary

The two missions combine frequently, but remain structurally distinct. A Growth approach without operational Business Development produces roadmaps that do not translate into pipeline. A Business Development without Growth vision plateaus when the current commercial equation hits its structural limits.

02· Plate, five coupled workstreams

What we bring.

Five coupled workstreams cover the structuring and piloting of the commercial function of a specialist envelope company. Each unfolds as an isolated mission or as a component of a broader commercial transformation, the facade business development assembles the five according to the mandator's maturity.

§ TLDR · 01Designed roles, not sedimented.
§ TLDR · 02Response, not pricing alone.
§ TLDR · 03Schemas, not ad hoc deals.
§ TLDR · 04Presence, not networking.
Sub-group A · Structuring

Workstreams internal to the organisation.

01 + 02
01Sales
function

Sales function structuring.

A commercial organisation designed rather than sedimented, the first workstream of any serious business development.

Facade contractors often have an undersized sales function, historically carried by the owner-founder or by a few generalist sales people whose roles sedimented rather than were designed. This organisation holds while the company stays regional and the dossiers remain standard. It cracks as soon as a mega-project tender demands coordination between bid manager, senior sales engineer, specialist pricer and executive.

We structure the commercial organisation, explicit role split between hunters (new account opening), farmers (existing account development), bid managers (complex tender piloting), sales engineers (technical + commercial on strong-technical dossiers). Targeting and segmentation, account prioritisation by potential and win probability along a structured grid. Qualification process, go/no-go criteria on tenders, opportunity selection grid that avoids dilution on structurally unprofitable dossiers.

CRM and tools, pipeline structuring, reporting, follow-up rituals adapted to the sector's long sales cycle (2 to 5 years on mega-projects). Indicators and piloting, sales KPIs aligned with trade realities: win rate by segment, average sales cycle, margin by project typology, architect-visit to consultation conversion rate, consultation to contract-signed conversion rate.

Sales cycle
2–5 years
Target roles
Hunters · Farmers · Bid mgr
CRMKPIsGo/No-goPipeline
02Complex
tenders

Complex tender piloting.

Mega-projects are won on the quality of the response, not only on price.

Mega-projects are won on the quality of the response, not only on price. Yet a majority of companies still treat an iconic project tender like a standard project tender, accelerated format, uniform pricing, generic technical memo. The result is predictable: win rate below the sector average and margin under pressure on dossiers actually won.

We support strategic tender analysis, technical and commercial reading of the dossier, identification of signals indicating who is favoured and what the real selection criteria are beyond the posted criteria. Structured risk scoring, project risk evaluation (interfaces, tolerances, schedule, claim exposure), impact on pricing and target margin.

Strategic pricing construction, combining industrial shadow pricing and commercial positioning against expected competitors. Technical memo drafting, documented differentiation, factual demonstration of delivery capacity, argumentation adapted to the owner's culture (public institutional, real estate fund, private developer, end-user). Audition preparation, team coaching, built arguments, anticipation of technical and contractual trap questions.

Contract negotiation, mastery of clauses (SIA 118/329 in Switzerland, CCAG Travaux and CCAG PI in France, FIDIC Red/Yellow/Silver Book internationally, VOB/B in Germany), securing particular conditions that make the difference on execution (change regime, liquidated damages, payment conditions, accepted tolerances).

Mastered standards
SIA · CCAG · FIDIC · VOB/B
Tender deliverables
Memo · Pricing · Audition
Bid mgmtRisk scoringMemoAudition
Complex facade tender piloting, document management of a mega-project dossier in pre-constructionIMG.034.02
Note · contract negotiation

Contract negotiation is the moment when the execution gap is written, change regime, liquidated damages, payment conditions, accepted tolerances.

Sub-group B · Deploying

Workstreams turned toward the ecosystem.

03 + 04 + 05
03Commercial
partnerships

Commercial partnerships structuring.

To access certain projects or markets, partnerships are indispensable, each pattern has its rules.

To access certain projects or markets, partnerships are indispensable. They structure along several patterns.

Partnerships with signature architects, upstream relationship logic, co-design on competitions, sustained presence in the ecosystem (events, joint technical publications, workshop visits). Alliances with European Tier-1 players on mega-projects demanding combined capacities, typically jumbo glass + extrusion + specialist installation. Design-Build consortiums for turnkey projects. Representation agreements to address geographically distant markets through local partners (Middle East, Southeast Asia). Industrial joint ventures for recurring activities with an identified strategic partner.

Each form has its legal and operational rules, we structure them in liaison with the client's lawyers, with particular attention to exit clauses, margin distribution rules and disagreement resolution mechanisms.

Patterns covered
Co-design · Consortium · JV · Rep.
Legal vigilance
Exit · Margins · Disagreements
Tier-1 EUD&B ConsortiumsIndustrial JVLocal rep.
04Strategic
ecosystems

Strategic ecosystem animation.

A sustained presence generates qualified introductions, a point presence only produces networking without conversion.

Certain ecosystems are decisive to access high-end projects, international signature architects (London, Copenhagen, Oslo, Milan, Zurich, Tokyo, New York), high-end developers (institutional real estate funds, industrial family offices, public institutional actors), sector events (MIPIM Cannes, Expo Real Munich, Façade Tectonics Los Angeles, Glasstec Düsseldorf, World Architecture Festival), institutions and think tanks on urbanism, architecture, low-carbon construction.

We support the building of a sustained presence in these ecosystems, not point visits. The difference between the two approaches reads in the order books at two years. A point presence generates networking without conversion ; a sustained presence generates qualified introductions that lead to tenders.

Geos covered
Europe · North America · Asia
Measure
Order book at 24 months
MIPIMExpo RealGlasstecWAF
05Executive
coaching

Executive sales coaching.

The shift from SME to mid-size demands strengthening commercial competence, in the executive themselves.

A significant share of owner-founders in our sector are technical, not commercial. The shift from an SME to a mid-size activity demands strengthening commercial competence, both in teams and in the executive themselves. This individual coaching dimension is frequently underestimated.

Targeted individual coaching on presentation at large committees (institutional owners, investors, public procurement committees), high-level negotiation (strategic clauses, contractual architecture, budget/scope arbitrations), representation in ecosystems (events, sector speaking, targeted press relations), piloting of a fleshed-out sales department, rituals structuring, effective delegation, KPI reading, arbitration on strategic dossiers without micro-management.

Format
Individual sparring partner
Target
Owner-founder · CEO
Owner presentationNegotiationDelegationCommittee
03· Plate, four mandator profiles

For whom.

Four profiles structure our mandators on Business Development missions in the envelope sector. The cardinal profile, owner-managers of mid-size facade contractors, concentrates the majority of our mandates ; three derivative cases complete the spectrum.

FIG. 03Matrix, four profiles × three axes
Target revenueBD horizonPivot need
01 · Mid-size facade contractorsEUR 20–150 M12–24 monthsEquip the sales function
02 · Recently appointed sales directorsn/a (intra-organisation)1st leadership postingSparring against classic pitfalls
03 · GC/TC envelopeEUR 500 M+ (GC revenue)6–12 monthsMega-project envelope-lot access
04 · Funds post-acq.EUR 20–500 M (portfolio)12–24 monthsDecision grid at committee
01Primary
profile

Owner-managers of mid-size facade contractors.

Revenue between EUR 20 and 150 million, technically structured, to be equipped commercially at the same level, page cardinal target.

They have structured their company technically but not yet equipped the sales function at the same level. They seek to accelerate win rate on complex tenders, structure the commercial engine to no longer depend on their personal presence on every dossier, and strengthen their own commercial capacity in view of a growth trajectory.

Target revenue
EUR 20–150 M
Posture
Owner-manager
Page status
Primary profile
EUR 20–150 MMega-projectsGrowthSparringProfile pivot ★
02Sales
directors

Recently appointed sales directors.

Promoted internally or recruited externally, sparring partner against classic pitfalls.

Promoted internally or recruited externally to a facade sales leadership position, confronted with the mission of structuring a function that historically operated without formal organisation. They seek a sparring partner who has seen the sequence play out several times, to avoid classic pitfalls (too-early sales force recruitment, miscalibrated CRM investment, conflict with the owner-founder on delegation).

Context
Internal promotion or external hire
Typical risk
Founder-delegation conflict
1st leadership postingSparringAnti-pitfalls
03GC/TC
envelope

General and Total contractors on their envelope function.

Facade development leadership within a GC/TC, structuring access to envelope mega-project lots.

Facade development leadership within a general/total contractor aiming to structure access to envelope mega-projects. The mission addresses one function of the GC, not the whole company, with a specific interface dimension with other departments (procurement, technical, legal).

Perimeter
Facade development leadership
Interfaces
Procurement · Technical · Legal
Envelope lotProcurementTechnicalLegal
04Funds
post-acquisition

Investment funds post-acquisition.

BD is a documented value-creation lever at 12–24 months, win rate acceleration, margin improvement by segment.

Portfolios including a sector actor in a commercial restructuring phase. Business Development is a documented value creation lever on a 12-24 month horizon, win rate acceleration, margin improvement by segment, client mix restructuring. They mobilise our expertise to frame the trajectory with a decision grid credible at investment committee.

Horizon
12–24 months post-acq.
Output
Committee decision grid
Value creation12–24 monthsClient mixCommittee
04· Plate, the DNA and three facets

What sets us apart.

The cardinal element distinguishing our practice on Business Development in the envelope sector is industry grounding ; three operational facets attach to it. Each has a measurable effect on the quality of the tender response and on the 6–18 month commercial trajectory.

§ Pivot equation
Five coupled workstreams are made possible by seventeen years in the envelope trade, the posture precedes the deliverable.
OUR ANCHORING

Seventeen years in the envelope trade.

Seventeen years in the envelope industry, including several years in pre-construction with a Tier-1 international contractor in glass envelope works. We know the sales logic of projects at several tens of millions, not only local sales. Sales cycle, interlocutors who truly matter in the decision chain, technical dossier demanded by institutional owners, contractual architecture of particular conditions. This knowledge saves 6 to 12 months of learning curve on a sales team that is discovering mega-projects.

01 / 03Network

Activated network.

Direct introductions to key ecosystems, not a slides argument.

Signature architects in London, Copenhagen, Oslo, Milan, Tokyo, high-end developers, international general contractors, ESG-thesis institutional investors. Network activated on the client's real dossiers.

Sign. architectsInt. GCESG
02 / 03Financial

Financial understanding.

Commercial pricing is inseparable from P&L, not a good deliverable if it destroys margin.

A pricing grid that optimises win rate by destroying medium-term margin = mispriced risk transfer. Systematic crossing with project economics on the Envelope Engineering side.

Project P&LShadow pricingMargin
03 / 03Bilateral

Dual client / supplier hat.

We read the real intentions behind the words of a tender document, real criteria, signals, clauses.

We have been on both sides of the table, signals of an architect who favours a supplier, real institutional owner criteria beyond the posted grid, GC lawyer clauses that protect the GC against its own subcontractor. This dual reading changes the tender response quality.

Tender docOwner signalsGC clauses
05· Plate, five engagement modes

Engagement modes.

Five engagement modes cover the majority of our mandates on this service. The mode is arbitrated at kick-off based on the current commercial maturity, the horizon of the envisaged transformation and the relational format sought by the executive.

Mode d'interventionFormatDuréeQuand l'utiliser
§ 01Diagnostic missionFixed fee2–4 weeksInitial scopingAudit of the current sales function, prioritised recommendations. Perimeter defined at kick-off. Preferred format before engaging a deeper mission, or for a fund wanting to objectify the commercial state of a participation.
§ 02Commercial transformation missionMission12–24 monthsBy ambitionImplementation of the target organisation, roles, processes, tools, rituals. Duration agreed at opening with intermediate milestones validated by the executive committee.
§ 03Strategic tender supportMandateShort-medium1–2 dossiersTargeted intervention on one or several major tenders, from tender document analysis to contract negotiation after selection. Framed on one or two major dossiers with operational deliverables (technical memo, pricing grid, audition preparation).
§ 04RetainerSparring2–3 d/monthAd hoc activationContinuous sparring partner to the executive or sales director. Cadence set at kick-off with ad hoc activation on hot dossiers.
§ 05Partnership structuringProject3–6 monthsShort formatProject mission to build a specific alliance or consortium, from partner identification to agreement signing. Legal and operational deliverables.
06· Plate, phases × deliverables matrix

Standard deliverable.

Deliverables are structured by mission phase and nature. Four phases cover the matter effectively produced on Business Development missions.

Fig. 06, Business Dev. deliverables matrixPhases × deliverable types · effective production of mandates
ScaleDiagnostic → Partnership
Phase 01Diagnostic
  • Commercial auditStrengths and weaknesses of the current organisation, pipeline mapping, loss analysis on recent dossiers, prioritised opportunities, sequenced recommendations.
  • Commercial steering dashboardTarget sales KPIs with baseline, objectives at 12/24 months, associated reporting tools.
Phase 02Transformation
  • Commercial organisation planTarget organisation, role split, required hires, sequencing over 12-24 months.
  • Commercial processes and toolsQualification procedures, tender response templates, CRM parameterised with business rules, strategic pricing grids.
Phase 03Strategic tender
  • Tender dossiersStrategic responses, differentiating technical memos, pricing grids, audition preparation.
  • Contract negotiation protocolsIdentified hard points, fallback positions, documented unacceptable thresholds.
Phase 04Partnership
  • Partnership agreementsProtocols, term sheets, framework contracts negotiated in liaison with the client's lawyers.
  • Partnership governance gridsOperational role split, arbitration rules, exit clauses.
Effective production, BE pole Business Development mandates.Fig. 06 · deliverables 1/1
§ Principle

Each deliverable is designed to be directly activated by the client's teams, without external translation phase.

07· Plate, articulation BE + EE

Articulation with other services.

Business Development articulates with several other Business Engineering services and with the Envelope Engineering pole on the industrial pricing dimension. Most frequent combination: Growth & Go-To-Market upstream, BD in execution.

§ 01Why facade business development cannot be templated

Sector-specific facade business development cannot be templated from generic B2B sales playbooks. The sales cycle on signature project tenders runs 2 to 5 years, the technical decision-makers and commercial decision-makers are often distinct (signature architect drives technical evaluation, owner or general contractor drives commercial selection), the proposal documents are technical-heavy (memorandum, calculations, references, certifications, BIM models), and the contract negotiation requires fluency in industry-specific frameworks (FIDIC, SIA 118, CCAG, VOB/B). Our methodology accounts for these specifics from the first day, with assigned roles (hunter, farmer, bid manager, commercial engineer) calibrated to envelope industry sales reality.

§ 02Pricing and engagement structure

The pricing of a sustained facade business development mandate combines a fixed monthly fee for the structuring work and an outcome-related success fee linked to qualified pipeline build-up over a 12 to 18 month window. The structuring fee covers organisational redesign (role definitions, CRM setup, qualification rituals, training), template production (winning memos, costing grids, audition kits), and management coaching. The outcome component aligns interests on the actual pipeline conversion, not on activity volume. Mandate length is typically 12 to 24 months, with an explicit transition plan to internal teams at exit.

08· Plate, continue reading

Continue reading.

Five entry points to explore the Business Engineering pole and its articulation with project engineering on the Envelope Engineering side.

A commercial function to structure?

Every Business Development mission hinges on a precise reading of current commercial maturity and on a transformation sequence that accounts for the in-place teams. Describe your company's context in a few lines, we revert to frame a first exchange.

Company brief
Shili & PartnersA Shili Build Ventures company